All prices quoted in the House of Beads online store are exclusive of value added tax.
Terms and Conditions
- Every customer who wants to order goods through our e-shop is obliged to provide true and complete information.
- Our staff verifies the correctness and completeness of the data provided. The shipment of goods may be refused if the customer does not respond to the confirmation e-mail or does not answer the call on the provided phone number.
- By ordering goods and services, the customer concludes a purchase contract with our company.
Order and conclusion of the purchase contract
- All orders placed through this online store are binding. By placing an order, the buyer confirms that he has read these terms and conditions, including the complaint procedure, and agrees with them.
- An order is a draft of a purchase contract. A purchase contract is created at the moment of receipt of the ordered goods by the buyer.
- The condition for the validity of the electronic order is the completion of all data and requisites prescribed by the form.
- The place of delivery of the goods is the address provided by the buyer in the registration form.
- The ownership right to the goods passes to the buyer, subject to payment of the purchase price, upon receipt of the goods.
- By filling in the registration form or a binding order within the online store, the Buyer gives the Seller consent to the collection and archiving of personal data about the Buyer and his purchases.
- The prices listed in the price list are final.
The Seller reserves the right to refuse to process the order if the order data is incomplete or raises doubts about the Customer's real intention to order the goods. The Seller will send information about this refusal to the Customer's e-mail address.
Withdrawal from the purchase contract (return of goods)
The buyer has the right under paragraph 6 of the amendment to the Civil Code No. 367/2000 to withdraw from the contract within 14 days of receipt of the goods. This right is conditional on the purchase as a natural person (not with an ID number).
If you decide to withdraw within this period, please contact us (in writing or by phone) that you are requesting withdrawal from the contract, stating the order number, the variable symbol and the date of purchase. Undamaged goods, without signs of use or wear, in their original packaging, should be sent back to us or delivered in person within the specified period (the date of dispatch is decisive). Upon receipt of the returned goods, the seller will refund the corresponding amount to the customer within 14 days in a pre-agreed manner.
Do not send returned goods on delivery! Such returned goods will not be accepted and you extend the processing time.
Privacy Policy
On the order form, we require information from users that serves primarily as a contact for the delivery of the ordered goods or services or for the payment of the appropriate amount. In the event of problems with delivery, this information is also used to enable contact with the customer. The server operator is the sole owner of the information obtained on this server. This information is not and will not be sold, rented or otherwise shared with other entities.
Final provisions
- These Terms and Conditions apply in the wording specified on the Seller's website on the day of sending the electronic order by the Buyer.
- By sending an electronic order, the Buyer accepts without reservation all provisions of the Terms and Conditions in the wording valid on the day of sending the order, as well as on the day of sending the order, the valid price of the ordered goods, including shipping or postage, stated in the catalogue of the Online Store, unless demonstrably otherwise agreed in a specific case. The Buyer is irrevocably bound by the sent order.
- The customer can cancel the order without the consent of the seller within a maximum of 24 hours of ordering, or after that if the delivery time confirmed in writing by the supplier is exceeded. In other cases, an agreement with the seller is required.
- The parties expressly agreed within the meaning of sec. 262 paragraph 1 of the Commercial Code that, unless expressly stipulated otherwise by the terms and conditions, their rights and obligations shall be governed by the Commercial Code, in particular its Art. 409 et seq.